Tuesday, May 29, 2007

Great Expectations!!

As a consultant for Dr. Middleton, I have the pleasure of watching people's lives change on a weekly basis as a result of a successful procedure. Self-esteem boosts, confidence increases, the world becomes a patient's oyster!! The key to achieving this positive outcome? Communication.

The success of a surgical procedure relies on the harmonious blending of two wavelengths. The patient's understanding of what Dr. Middleton is capable of achieving , and Dr. Middleton's ability to achieve what the patient desires. When these don't jive due to the lack of realistic expectations, the patient will never be happy...regardless of how fanatastic the result!!

Be honest with us when you come through the door. We aren't here to judge you, and quite frankly....there's NOTHING we haven't heard!!!!Tell us what you want - not what you think we want to hear. If Dr. Middleton can't help you, he'll tell you, and if he's able, refer to you to someone who can.

In this way, you'll be happy, and we'll be happy...because you are!

Heather

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